To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Why Real-World Socializing Is the Next Big Thing for Social Media – "From the Latin root socials, meaning “united, living with others,” the word social is firmly grounded in the physical world and implies face-to-face interaction. If you’re a social person, it means you like to spend time with other people. But this definition conflicts with today’s concept of social networking, in which we interact primarily with screens rather than with people."
• Here’s What People Look at on Facebook Brand Pages – "In an effort to catch your eye on their Facebook pages, brands have experimented with apps and splashy profile photos. But in almost all cases, it turns out, the humble Facebook wall itself steals the show. In an webcam eye-tracking study for Mashable by EyeTrackShop, the 30 participants who viewed top Facebook brand pages almost always looked at pages’ walls first — usually for at least four times longer than any other element on the page."
• The Buzz Builders Blog – "As Habitat for Humanity celebrates their 35th anniversary, along with the completion of their 500,000th home this month, they’re jumping on the “social” train and investing in new web tools that integrate the “social media experience” with the “volunteer experience.” Check out these three great tools that Habitat has developed to make volunteering more social in this digital age."
• How One Company Saved Thousands of Dogs Using Social Media – Great post from Frank Barry with beginner, intermediate and advanced levels! "Social media is all the rage, but does it actually help create real change in the world? The folks at Best Friends Animal Society would answer with a resounding yes! Best Friends has introduced the Invisible Dogs Campaign, a nod to the invisible dog leash from the ‘70s and ‘80s. “Invisible dogs” refer to the forgotten pets found in city shelters that face tremendous odds to get adopted. “[We’re] turning that into a real message about adopting dogs unseen in the nation’s shelters,” explains Claudia Perrone, marketing manager for Best Friends. Best Friends provides a valuable example of social media mobilizing people to take action in the real world."
• What Nonprofits Can Learn From Occupy Wall Street – Social Good – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas – "In the six week since Occupy Wall Street began its protests, the movement has spread across the country. Nonprofits that want to create movements that take hold and spread fast need look no further than the We Are the 99 Percent Tumblr blog, says Micah Sifry, co-founder of the Personal Democracy Forum. Where nonprofits often stumble in their social-networking efforts, he says, is by creating campaigns that are "a little too slick, a little too professional, a little too cautious, a little too controlled.""

—–

Google+, the social network launched by Google nearly 5 months ago, has recently opened up the platform to organizations and brands with a profile type akin to the options for individuals and Pages on Facebook. Many early adopters in the nonprofit community were already working hard (despite announcements from Google that they would police use and roll-out an organization-specific profile option) to start building a space for their organization’s profile on the new social network since it originally launched. Those same early adopters and others have now jumped right in to create an official profile for their organization in Google+, with many sharing some concerns or complaints about the options and functionality available.

In a sector where we are always trying to do more with less, we can’t be fooled into thinking our strategies for engagement on online networks can be cut and pasted from one space to the next. Here are a few reasons why using multiple social networking platforms doesn’t just mean you repeat your effort.

Community First

Who is using the platform? Is your community largely tech-savvy early adopters? So far, the demographics of Google+ skew toward American males working in technology. By last month, the user ratio between male and female had come up to about 70/30 and the country with the second highest number of users was India at about 13 percent. One of the core principles in community engagement is to use the tools your community is using. If your community meets offline at a local watering hole to share opinions and make plans, don’t bother setting up a Twitter account with the purpose of influencing them. But if they congregate online, on a community news site or blog network, join them in conversation there.

It’s the same with any platform. Pay attention to your community. If they are using the tool, then join them. If they’re not, it’s OK to wait—especially if time and energy are scarce.

The Price of Early Adoption

Organizations that joined Facebook early on endured the “price of early adoption”—they were the guinea pigs for a platform that was still figuring out just what to do with this form of user. Just as Facebook experienced users putting an organizational profile into the system designed for individuals, Google+ attempted to swiftly moderate nonindividual profiles and publicized an application form for first-round brand profiles once the functionality was available. Now that it is here and organizations are jumping in to create their profile on Google+, they’ll need to work through the kinks.

Changes, new functionality, and platform iterations will continue indefinitely—for better or worse. The difference is that in these early stages, changes could mean your investment literally disappears or you need to start over. As many have already complained, you cannot (for the moment, at least) share access to a brand page on Google+. If your current social media plan and strategy calls for staff transparency and shares responsibility across staff, Google+ may not work at the level you need just yet.

Apples and Oranges

Ultimately, though Facebook and Google+ (or any other networking platform for that matter) are both social networking tools, there are important differences. MySpace, Friendster, FriendFeed, Diaspora, Bebo, and others all offer plenty of fuel to the argument that comparing two social platforms has to go beyond the functionality of messaging, commenting, and connecting to your friends. The differences between the platforms are real and important to consider when deciding whether or not it’s a place where you can advance your goals—whether they’re engagement, communication, fundraising, or anything else.

For example, if your organization currently uses Facebook as a major channel for fundraising, you are probably actually using Causes—an application that runs within Facebook—for the management of the campaigns, communications, and donations. That’s an important clarification because it means that your strategy doesn’t use “Facebook” as the tactical level of implementation, and you can’t simply duplicate that on Google+ now. If, instead, you use a private group on Facebook to organize volunteers or champions who are instrumental to your fundraising efforts, but your activity, communications, and donations are taking place elsewhere, then creating a similar strategy for Google+ could work. It’s integral to the success of online efforts to recognize just where these various tools and platforms compare and where they are dramatically different.

What do you think? Are you using Google+ now and have you set up a profile for your organization? Please share the link and your thoughts about the experience so far!

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• The Complexity of Scaling Up « Aid on the Edge of Chaos – "Despite increased prominence and funding of global health initiatives, attempts to scale up health services in developing countries are failing, with serious implications for achieving the Millennium Development Goals. A new paper argues that a key first step is to get a more realistic understanding of health systems, using the lens of complex adaptive systems."
• How can I organise social reporting from events? | ICT-KM of the CGIAR – "Over the last couple of years, whenever we have been involved in social reporting at the Share Fairs, conferences, workshops and smaller events we have attended, we have noticed similar challenges and successes. So, when the ICT-KM Program was tasked with organising the social reporting for the Share Fair on Agricultural and Rural Development Knowledge in Africa in Addis Ababa in October 2010, it was clear that it was high time that we document the social reporting team’s experiences and lessons learned in a generic guide. If you are going to organise an event, a conference or a public meeting, you should seriously consider organising a team of social reporters to help spread the information and stimulate conversations before, during and after the event."
• The Nonprofit Social Media Decision Guide – "With more than 750 million people signed up for Facebook alone, there’s little doubt that social media can be a powerful part of most organizations’ communications mix. But what can it be used for—outreach and engagement? Event management? Advocacy? How about fundraising? For many nonprofits, it’s far more obvious that such tools can be useful than how to use them. We created the Nonprofit Social Media Decision Guide to help organizations like yours determine what results and benefits you can reasonably expect from social media, and to guide you through the process of identifying the right channels for different goals. To help you turn the theoretical into the practical, we included a workbook that applies what you’re learning to your own real-world needs. This year, we updated the entire guide with new research, additional sections on goals and strategies, and information about using social media for advocacy and fundraising."
• 11 Innovative Crowdfunding Platforms for Social Good – "Why crowdsource? In addition to funding, the tools below can engage new supporters, constituents and future advocates. If it’s ideas you’re looking for, collaborative thinking can provide solutions faster and with input from people with diverse backgrounds, thus strengthening the project. Also, by involving people in the early stages, they will feel more connected to the project, and likely repeat their support and advocacy. Below, we’ll look at some of the best crowdsourcing platforms on the web, along with successful campaigns funded on each one."
• The State Of Social Media 2011: Social Is The New Normal | Fast Company – "The state of social media is no insignificant affair. Nor is it a conversation relegated to a niche contingent of experts and gurus. Social media is pervasive and it is transforming how people find and share information and how they connect and collaborate with one another. I say that as if I'm removed from the media and cultural (r)evolution that is digital socioeconomics. But in reality, I'm part of it just like everyone else. You and I both know however, that' I'm not saying anything you don't already know. Social media is clearly becoming the new normal."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Introducing WebAPI ✩ Mozilla Hacks – the Web developer blog – Really excited by projects that help close gaps, provide accessibility, and increase portability of all things webby. Check this out: "WebAPI is an effort by Mozilla to bridge together the gap, and have consistent APIs that will work in all web browsers, no matter the operating system. Specification drafts and implementation prototypes will be available, and it will be submitted to W3C for standardization. Security is a very important factor here, and it will be a mix of existing security measurements (e.g. asking the user for permission, like Geolocation) or coming up with new alternatives to ensure this."
• How to collect email subscribers on your Facebook Page – Have you added a custom welcome page and/or email sign up form to your Facebook Page? If you haven't, John Haydon will tell you how: "From what I’ve seen, most nonprofits have no idea that you can add to your list — that precious database of your supporters, donors or newsletter subscribers — by strategically using a customized Facebook Welcome Page or custom tab. Notice the word “strategically.” Collecting email subscribers on your Facebook Page takes a lot more than simply adding an opt-in form to a tab — you’ll learn how to do that in just a moment."
• Google+ vs. Facebook vs. Twitter vs. … Part 1: T… – Lithosphere Community – "Michael was voted a 2010 Influential Leader by CRM Magazine for his work on predictive social analytics and its application to Social CRM. He's a regular blogger on the Lithosphere's Building Community blog and previously wrote in the Analytic Science blog. 'What I’m going to talk about today, are some of the network properties and social principles behind some popular social platforms. Of course, I will compare and contrast them to the new kids on the block (i.e. Google+), and talk about their behavioral implications.'"
• Grants Maps – I'm a huge fan of maps and I love social impact – check this out: "The Skillman Foundation has partnered with the New York City-based Foundation Center to provide Skillman Foundation website visitors with a custom version of the Foundation Center’s Philanthropy In/Sight data visualization platform, which utilizes Google maps to show the scope and reach of the Skillman Foundation’s work in Detroit."
• Library Value Calculator | Topeka and Shawnee County Public Library – I love this! What a terrific way to help tell the story of your impact in the community – I can see something similar working for all kinds of organizations, schools, and more. "The Return on Investment (ROI) Calculator determines the value of library services in Topeka and Shawnee County based on per capita spending of local and state funding. For every tax dollar you pay, the library returns several to you in reading, research, programs and other services. Here's an opportunity to see your tax dollars at work."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Social Versus Entrepreneur – “Grammatically, the word social modifies entrepreneur, indicating a social entrepreneur is one whose entrepreneurial activity is social in nature. I think about the word social as referring to social welfare, be it poverty alleviation, environmental protection, or any type of intervention that benefits humanity in what has traditionally been thought of as a charitable way. With so many new ventures founded every day, it is becoming increasingly more difficult for me to decipher what the social purposes of some initiatives are. This is a significant problem for the social enterprise movement.”
• Submit your Case Study to the Global Digital Activism Data Set! – “The goal of the Global Digital Activism Data Set (GDADS) project is to turn qualitative case studies of digital activism around the world into a non-proprietary quantitative machine-readable data set in spreadsheet form that will facilitate the work of scholars in this new field.” Learn more and submit your case study today!
• http://manage-volunteers.org/ – “As far as we know, it is the first such comprehensive listing of options for causes, nonprofits, and NGOs who need tools to manage volunteers. Organizations that rely on volunteering can compare and contrast the wide variety of volunteer management software available, and more quickly identify the software that is right for them. Software developers may also gain better recognition and hopefully more customers by having their software listed on the database. Our goal with this site is to help nonprofits and other volunteer organizations grow and thrive by giving them easy access to the resources they need to better manage their time and volunteers.  Our goal with this site is to help nonprofits and other volunteer organizations grow and thrive by giving them easy access to the resources they need to better manage their time and volunteers.” Check it out and provide your feedback!
• The 2010 Social Networking Map / Flowtown (@flowtown) – I love maps and I work in social media; so I always love the maps of social media! Here is an updated version of XKCD’s Map of Online Communities; with updated numbers and networks.
• Four social media lessons from the New York Times | Creativity_Unbound – “If you look at the Times from another perspective – that of partnerships, social media behavior, and content – the company’s actually a shining example of how to hold onto core values and evolve at the same time. Here are four things it’s done that serve as examples for any traditional company, including advertising agencies.”

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Blood and Milk » Blog Archive » Ushahidi, Twitter, and the future of foreign aid – Alanna's post is a great example of the power of networks, social media, and open systems. As she notes, her example has luck but it is an example of a growing model of a changing world. What do you think?
• Net2 Think Tank Round-up: Age Segmentation in Social Networking | NetSquared – "For this month's Net2 Think Tank, we asked you to share your thoughts and best practices for using social media with or for a particular age group. We are hoping to understand what tools or practices appeal to different age groups online and how organizations can best target their efforts to those audiences. This round-up is a summary of the responses we received from the community and it will hopefully serve to help you re-think the ways that you're targeting your limited audience." Add your thoughts or blog posts in the comments!
• Marketing for Nonprofits: Want to Build Community Online? Become a Bridge Builder. – "Marketing online, in particular, is much more than putting up a static website to announce your gala or ask people to volunteer. It's about having a CONVERSATION with people who care about your work and can help you reach your goals. OK, you've heard this before. But the real question is, HOW do you become a community manager and/or how do you find the right person for the job? What is the skill set you should be looking for?"
• Social Spaces – I'm really excited to see Social Spaces, a project fueled by a friend a colleague, take off! Social Spaces is project which studies positive community projects and aims to test if these types of projects can be stimulated elsewhere through spreading ideas and practices. It is currently focused on 5 main areas: Hand Made – Portraits of Emergent New Culture, Traveling Pantry, Community of Practice, Organizational Workshops, and Research. Check it out!
• Don't focus on technology, focus on behavior — SocialFish – This presentation by Paul Adams, Senior User Experience Researcher at Google, reposted on the SocialFish blog, nails home a point I feel like I talk about it every day: it's not about the technology, it's about the people! Great slides.

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• NetSquared Local Reaches 70 Groups Worldwide! | NetSquared, an initiative of TechSoupGlobal.org – "In the last two months, we've had 5 new NetSquared Local groups join the scene, bringing the new official number to 70 groups worldwide! Below is a list of the new groups that have just gotten started. If you're interested in getting involved either as a co-organizer or a participant in one of these cities, go to the group website and give the organizer a shout!"
• Facebook | The Networked Nonprofit Virtual Launch Party – "After more than a year of anticipation, on June 21 Beth Kanter and Allison Fine will release the Networked Nonprofit, published by Jossey-Bass. At 4:00 p.m. EDT/1:00 p.m. PDT Beth and Allison will celebrate with a virtual book party on U-Stream and Twitter (#netnon). Our party goal: Make The Networked Nonprofit a top ten bestseller in Amazon.com's business book section before the book is issued (Official release date: July 9). Join us on the 21st at 4 eastern/1 pacific for questions and answers about the book The Networked Nonprofit. Whether you want to watch the dynamic duo live on your computer or just chat with them on Twitter, the party will be a blast."
• Amazon Patents Social Networking System, Winks at Facebook – "The United States Patent and Trademark Office awarded Amazon a patent for a “Social Networking System.” Amazingly enough, the description of the patent sounds, well, pretty much like any social network we’ve seen over the years, including Facebook."
• open data doesn't empower communities | internet.artizans – "Open data doesn't empower communities. I'm not saying open data is a bad thing, but we need to highlight the gap between the semantic web and social impact. Otherwise we'll continue to get swept along on a tide of technocratic enthusiasm where hope lies in 'a flood of data to create a data-literate citizenry'."
• The Blackbaud Index of Charitable Giving – "Economic conditions, natural disasters, and market fluctuations have made it extremely difficult for nonprofits to make fundraising decisions informed by the latest donor behavior. That is why we created the Blackbaud Index of Charitable Giving — to provide fundraisers with up-to-date data on fundraising trends and to couple that information with valuable analysis by leaders in the sector." The trend is up 12.1%!

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• YouTube Goes Fully Social And Challenges Facebook | Community Organizer 2.0 – "Today, YouTube announced that every single YouTube channel now comes equipped with a moderator feature. It’s an incredibly exciting step to see YouTube becoming fully social. The moderator feature allows any channel to ask for ideas, questions, or suggestions from the community..right from your YouTube channel. Users may vote the crowdsourced ideas up or down. By integrating Google moderator, YouTube has brought real time engagement features into play and made it 100% more engaging."
• Explaining racial differences in attitudes towards government use of social media | Pew Research Center's Internet & American Life Project – "Last week a reporter from the New York Times read our recent Government Online report and emailed me with a question—how did I explain the disparity between African-Americans' and Hispanics' views of the importance of government social media versus whites? Did I think it had anything to do with minorities being more trusting of the government during the Obama era? Since my reply got pared down due to space constraints, I’m reproducing my response to his query in full below."
• The new JustGiving Facebook app is here « JustGiving blog – JustGiving has a new facebook application out! It launches alongside the current JustGiving application for Facebook which was launched in 2007, which has seen over a half million users – and over 139,000 active in the past month – and over 9500 fans. The JustGiving team is always great about sharing stories, lessons, and insights – so I'll be watching to see how this new tool goes!
• Wild Apricot Blog : Make Your Own Infographic – "Infographics are to data what storytelling is to an annual report: a more engaging way to help bring attention and understanding to your nonprofit’s cause. Yesterday we looked at an interesting infographic that suggested a new way to view your volunteers. Today, let’s look at infographics in general – and resources to help your nonprofit get started on making your own."
• Minnesota Open Idea: Crowdsourcing Contest For Social Change Done Right | Beth’s Blog – "The Minnesota Open Idea is an example of an online social good contest that works. It combines expert judging with popular vote, online strategy with good old fashion off line organizing, links objectives to a theory of change, and incorporates a fun and engaging way for people to learn about and take action on a timely community problem. In this interview, Jennifer Ford Reedy, VP for Strategy and Knowledge Management, at the Minnesota Community Foundation shares the how they designed this online social good contest for success."

Social networks and social media has busted out of the marketing communications and fundraising silos and changing the way nonprofits deliver programs, manage, and even govern.  This session will take a look about these trends and how nonprofits can equipment themselves to be networked nonprofits.

——

http://networkednonprofit.wikispaces.com

The writing process for the book:

• Expository vs storytelling
• Different brains – visual vs words
• Helpful guide tone vs colorful and wordy
• Hired an arbitrator to be the editor

There was one thing that we both had in common: chocolate.

What is the Networked Nonprofit?

Working through networks allows us to scale social change projects geographically and geometrically. When you do that, there’s an entity called the networked nonprofit.

BE:

• understand networks
• create social culture
• listen, engage, and build relationships
• trust through transparency
• simplicity

Do:

• work with crowds
• learning loops
• friending to funding
• governing through networks

Three Themes from the Book:

1. Social Culture

Red Cross – started social media efforts shortly after Katrina when people weren’t saying very good things. Wendy was hired “to make the bloggers go away.” As she started putting into practice some great listening practices, she realized that listening was the gateway drug for social media.  Staff started to see the value in social media and it led to adoption of tools. Fast forward to 2009, Wendy led a process internally to create a social media guidelines and operational handbook. It’s evolving the social culture of the organization.

Step 1: overcoming the fear and opening up – can’t let fears keep you from moving forward.

Step 2: make learning in public less stressful, worst case scenarios and contingency plans.

Step 3: Reflection – where the greatest learning is

Momsrising uses joyful funerals for things that don’t work. The richest insights come when we are at the wake of a joyful funeral.

Step 4: Leaders experience personal use.

Codifying a Social Culture: Policy

Most important thing in a social media policy: be professional, kind, discreet, authentic. represent us well. remember that you can’t control it once you hit send.

Step 5: Testing the policies: refining, educating

Operational guidelines need to be specific and include examples!

2. Transparency

The gravitational pull of social media is from inside organization out. You can’t close yourself off from the world.  3 kinds of organizations: Fortress, Transactional, and Transparent.

Transparency is not the same as being in a glass house. Think about national archives, behind a glass case – there’s still a barrier even if it is see-through.  A better anology is a natural sponge. They are anchored to the ocean floor, they let in 20 thousand times their weight of water through them every day, and they hold the nutrients from the water. It’s about engaging, that’s why you can’t have a glass wall.

Radical transparency: all naked all the time. You can’t run organizations that way. We don’t know where the line is but the line is there.

3. Simplicity

charity:water – focus on what you do best and network the rest.

You have too much to do because you do too much.

4. Reflection

One small step: what is one small step that you can take to make a big different in your organization to become a networked nonprofit.

http://networkednonprofit.wikispaces.com