online campaigns – Amy Sample Ward https://amysampleward.org Fri, 09 Apr 2010 17:48:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://amysampleward.org/wp-content/uploads/2021/11/cropped-ASW-Purple-Wall-32x32.png online campaigns – Amy Sample Ward https://amysampleward.org 32 32 Bringing Community Organizing into Online Campaigns – Dashboard https://amysampleward.org/2010/04/09/bringing-community-organizing-into-online-campaigns-dashboard/ https://amysampleward.org/2010/04/09/bringing-community-organizing-into-online-campaigns-dashboard/#comments Fri, 09 Apr 2010 15:39:17 +0000 https://amysampleward.org/?p=1510 Continue readingBringing Community Organizing into Online Campaigns – Dashboard]]> Here’s the dashboard from The Extraordinaries of our 2010 Nonprofit Technology Conference session today:
Bringing Community Organizing Into Online Campaigns – [International Ballroom C] (#co2oc)

Who: Speakers: Amy Sample Ward | Netsquared; Debra Askanase; Ivan Boothe

When: 1:30 p.m.

What: What is the basis of community organizing and why is it important to online campaigns? Traditional community organizing informs a successful online campaign and lays the groundwork for a sustainable, effective movement for social change. In this session, participants will get their hands dirty planning a social media campaign that integrates traditional organizing theory and practice. During the workshop, we will present traditional community organizing principles and methods of campaign mapping. We will also ask up to three attending organizations to present an idea for an upcoming campaign and goals. Attendees will divide into break-out groups to design the online campaign. The groups will use both community organizing principles and social media tools to create an online social media campaign. Each group will present its campaign strategy and tactics to the entire workshop. Workshop leaders will offer feedback and evaluation. Come to the session with your online campaign ideas, and get ready to have fun mapping out a campaign!

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A Totally Baldacious Campaign https://amysampleward.org/2010/02/19/a-totally-baldacious-campaign/ https://amysampleward.org/2010/02/19/a-totally-baldacious-campaign/#comments Fri, 19 Feb 2010 14:14:17 +0000 https://amysampleward.org/?p=1428 Continue readingA Totally Baldacious Campaign]]> Don’t worry, I’m not trying to start an adjective revolution! Totally Baldacious is the latest campaign from The Leukemia & Lymphoma Society and it’s turning heads! Well, it’s turning them bald…

“The Totally Baldacious campaign is a great way to show your love and solidarity with cancer patients while you help raise awareness and funds for cures.  Whether you decide to shave your head or color your hair, you will be helping The Leukemia & Lymphoma Society raise money for much-needed, life-saving cancer research.”

I really like so many aspects of this campaign that instead of simply changing my profile picture or tweeting about the campaign, I wanted to take a closer look, share with you some of the elements that are making it a great campaign, and some suggestions for ways it can be improved.

What Works:

Microsite: Creating a space for your campaign that is separate from your organization’s website can be really helpful for those new to your work or finding your campaign via social media.  People know they are in the right place, any tabs or links they click on will help them learn more about the campaign (and not get lost in the various sections of your organization’s website) and target information to them about the rest of your work based on their interest in the campaign.  Creating a separate web space isn’t always necessary, but in this example it really works.

Options: The barrier to entry to the Totally Baldacious campaign is low enough that everyone can participate in a way that contributes to the campaign, but that they are still comfortable with.  Asking people to shave their heads is a big deal, so creating innovative ways for them to join together without having to commit to something they just can’t commit to is really essential to high participation numbers.  Encouraging people to lighten the color of their hair instead of shaving it, or changing their online profile picture to a bald head to raise awareness all play on the same theme for support of those who’ve lost their hair from their fight with cancer, but don’t make people feel bad if they don’t want to “go all the way.”

Calls to Action: What may seem simple, is often very difficult to achieve, and in this case it’s the calls to action.  The Totally Baldacious campaign, though, does an excellent job making the calls to action clear, consistent, and do-able.  It’s so important that your calls to action – both buttons and actions – are the same throughout your site or campaign space (don’t want people getting confused about what you want them to do) and are easy to identify quickly (don’t want people poking around trying to find how they can participate).  Make it as clear as possible, like they did, with a “how can I participate” section.

What Could Improve:

Visible Goal: Even though the calls to action are very clear, the goal of those actions is a bit muddled. Is it to raise money? Is it to raise awareness? Is it to grow the list of supporters? It can’t be all of them.  It can be one, and the others can be bonuses; but all three can’t exist together as the ultimate goal.  Depending on the page you are on or the call to action you are joining, the goal you are helping to reach can be different.  It would be great if all signs pointed back to the same place.  (Individual fundraising pages have goal meters, why not an overall goal and thermometer graphic?)

Visible Participants: A campaign like this draws on the power of social media and the networks of it’s supporters. People that change their profile image to a Baldacious bald image (like mine above) should be able to see others who have done the same, and those who haven’t done it yet should get to see the latest newly-bald faces to inspire them to join.  People contributing money to an individual’s campaign or to the campaign over all should be able to see other’s who have donated, and those thinking about donating should be able to see other recent donors to inspire them to give.  These are just a few of the many ways to make the participating community more visible.

Movement Building: Don’t ever forget that what we are trying to do isn’t just get people to change a picture or donate money; it’s to change our world into one without the issues, illnesses, and struggles too many people face every day.  With that in mind, it would be great to see the Totally Baldacious campaign create a global-facing or at least globally open portal, too – through the way participation is made visible (previous point) or in other ways.  I see such potential in campaigns that get it right on so many levels to also get it right by catalyzing collaborations and truly building towards a movement.

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Thanks to all those at The Leukemia & Lymphoma Society and everyone else who made the campaign possible.  It looks great, is creating some fun ways for people to join in, and I hope it continues towards success!

If you haven’t yet, why not make yourself Totally Baldacious?!

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Campaigning #4Change Recap https://amysampleward.org/2010/01/15/campaigning-4change-recap/ Fri, 15 Jan 2010 18:31:05 +0000 https://amysampleward.org/?p=1352 Continue readingCampaigning #4Change Recap]]> Starting off 2010, the monthly #4change Twitter chat focused on the topic of campaigning with social media.  There were quite a few participants and some really great conversation.  I’ve tried to pull out some of the relevant tweets from the Twitter stream to help follow the flow of the conversation in case you missed it.
This is more of a transcript than a recap, more of what I hope can be a refresher or stimulator for follow up blogs than simply the whole story itself.  Please leave a comment or use the #4change hashtag to tweet  your post if you do write something of your own!
Question 1: How do we define campaigning in the context of social media?
amysampleward: does growing a Facebook Fan page numbers count? does growing an email list count? what about calls to action that aren’t online?
rootwork: In terms of #s, the easiest things to measure (FB fans, Twitter followers, web hits) seem least useful in online organizing
rootwork: I strongly believe list building w/ petitions etc. that are NOT actually effective for the movement is abusive of one’s supporters
annanten: @rootwork list building is just a strategy to engage more folks in your campaign
ChristinasWorld: I think campaigning has to do w/achieving a particular end – not building a fb fan page, but using that page to achieve x, y or z
engagejoe: Hmm…What about ‘using webby tools 2 organize ppl for impact on an array of issues, w/the goal of creating real world change?’
annanten: @rootwork list building is just a strategy to engage more folks in your campaign
rootwork: @annanten To me the goal should be change, not growing one’s base. 200 engaged members are better than 20,000 petition-signers
SethHorwitz: Seth from Philly here @rootwork altho building lists is not signif per se, NE1 of those low barrier entrants may bcome an advocate
realize_ink: Q1. A campaign (in my definition) is anything that mobilizes action
annanten: social media is here to help you empower your followers with a story to create powerful activists for your cause
lozz: @amysampleward Campaigning is obsolete – social media disrupts “start-end” mentality – constantly adapting efforts now
paddaniels: @realize_ink SM changing the way we see campaigning as not only r small acts of giving visible but so is the collective outcome
ChristinasWorld: building a network of awareness is different from campaigning: 1) campaigning is about mobilizing action toward specific objectives 
ChristinasWorld: 2) Network building is about communicating, telling stories, & building trust over time
realize_ink: @ChristinasWorld I agree completely! Good campaigns move away from awareness 2 spur action
annanten: @engagejoe online campaigning = (relationship building + storytelling) * shared cause ^ common goal
SethHorwitz: @ChristinasWorld: agree w/ distinction betw. network building (awareness, trust) and campaigning (action). Both important.
Question #2: what are some of the best examples you’ve seen? Why are they great?
@elliotharmon Here’s a good example from just today of the wrong way to use social media http://bit.ly/88sR45
creativegreeniu: The 350 campaign is one of the best uses of social media I’ve experienced and it worked on a worldwide basis.
creativegreeniu: and why the 350 campaign worked is because it effectively reached a diverse demographic & moved them to action on a complex goal
ChristinasWorld: @kanter‘s recent campaign 4 Sharing Found. was amazing – what made it great was existing network ready to take action when called
5MillionPeople: GetUp in Oz do it well. Many of their online campaigns are short and sharp.
cian: Big up to @350‘s work. So successful at creating real world actions. do they in themselves create behavioral change too
realize_ink: @creativegreeniu I’d add to that, it succeeded b/c it moved ppl toward a *specific* goal
5MillionPeople: @realize_ink: Agreed. Works best when people can see that action leads to affect. Specific goals help focus.
neddotcom: Another campaign worth mentioning http://twestival.com/
rootwork: I remember a campaign from some time ago about getting more women on tech panels, but can’t find specific blogs abt it.
annanten: @realize_ink @rootwork indeed – it was @WomenWhoTech who lead that – http://bit.ly/y2twf
rootwork: I think the Jena Six was an early (though not the first) success of social media campaigns http://bit.ly/5hKmih
rootwork: The Powershift youth climate change conf in 2007 was also largely organized via social media http://bit.ly/8MyWtH
elliotharmon: Great example of organizing people online: Sean Tevis campaign. http://bit.ly/5VSjxh
rootwork: @tomjd @bensaint My Society @mysociety is incredibly awesome. Produce great tools for effective UK campaigns
Question #3: What are elements in these examples that are integral to the campaign’s success?
realize_ink: Q3: specific ask.
rootwork: Key element for success, to me, is allowing ppl to speak in own voice, e.g. http://jointheimpact.com was abt ppl, not an org
rootwork: Creating a sustainable org #4change is good, but not at the expense of cultivating leadership among activists IMO
rootwork: Great repository of online campaigns #4change can be found at @DigiActive – lots to analyze: http://bit.ly/4BbKWG
creativegreeniu: Direct contact from national 350 organizers incredibly effective in motivating me. I used that tactic locally 2 move others to act.
creativegreeniu: first step is recognizing value & necessity of it and specifically asking campaigners to do it.
zerostrategist: Q3: I think Access 2 the net, uncensored information, being unmonitored or not fearing reprisals for being an active are important
engagejoe: ‘An element that’s integral 2 a campaign’s success?’ Agree w/@rootwork‘s highlights: truly valuing & empowering supporters is key.
zerostrategist: Google / China comes to mind! Thank god for SMS, proxy servers & smart mobs right?
ChristinasWorld: key to good campaign is offering meaningful action for supporters to take; having a network who is ready to take action helps alot
realize_ink: Q3: empowerment & ownership
realize_ink: @amysampleward Giving ppl the opportunity 2 make it their own. Like @350 encouraged ppl’s cr8ivity 2 bring change but hd 1 ask
ChristinasWorld: @amysampleward sharing thru soc med can help maintain an action network – don’t just talk to supporters when u need something
5MillionPeople: @amysampleward: A big part of it is surely about making sure your network feel their actions are having an effect.
ChristinasWorld: Building an effective network #4change who is ready 2 take action requires consistency – sharing stories, building trust in an ongoing way
rootwork: Be honest w/ppl about how a given action gets the movement closer to change. Like a lg version of mission line-of-sight
neddotcom: Cluetrain may be 10 years old, but was 20 years ahead of its time, very related to social media today http://cluetrain.com/
ehon: Online campaigning – the power offer to stakeholders needs to be designed and executed properly & strategically.
Question #4: What are the most difficult aspects of managing/running a campaign?
engagejoe:  another best-practice for online campaigning? making it about the cause, not the org(s) that’s coordinating it.
rootwork Giving up control.
ehon: @engagejoe @rootwork valuing & empowering is obvious. Most campaigns lack long-term strategic plan to keep momentum flowing.
SocialBttrfly: @amysampleward For me, one of the more frustrating items, not nec. difficult, is overcoming the campaign mentality.
SocialBttrfly: Along lines of what @ehon was saying. Needs a strategic plan. Most campaigns address short term and focus on one P, promotion.
realize_ink: Q4: in some instances, seeing campaign as a tactic, not the entire strategy.
realize_ink: camp strat brings u closer 2 achieving org strat. camp success = met org objective. org success = worked out of a job.
ChristinasWorld: Q4 I think keeping up campaign momentum can be tiring for campaign champions. I hate that feeling of bugging people
zerostrategist: @ChristinasWorld It IS tiring, mastering the art of the “light touch / soft ask” is not easy to keep that campaign momentum going
zerostrategist: @ChristinasWorld I found that when you run a great social media campaign, other champions and supporters can help keep that going
SocialBttrfly I personally like the term “initiative” vs. “campaign.” “Initiative” tends to get people motivated and is action-focused.
neddotcom: Is your campaign for good push or pull? America’s Giving Challenge = push vs. Kiva peer-to-peer microfinance = pull
neddotcom: Pull can be more effective because people are coming directly to you, hopefully in great numbers and ready to do something
SocialBttrfly: I can expand in a post. In ways, it’s semantics. But the word campaign, to me, says push rather than a fueling a movement.
ehon: Challenge w online campaign – lots of sympathisers not enough activists. Inspiration doesn’t transform to action.
rootwork: .@ehon That’s why “awareness-building” is such a limited goal. I’ll take “action-building” or “change-building”!
zerostrategist: @ehon Might be right about that challenge, but I have seen the reverse too. Where everyone wants to lead but no one wants 2 follow
Question #5: What are the best ways for would-be campaigners to identify possible collaborators/partners?
engagejoe w/online campaigning, seems a (natural?) challenge 2 coordinate w/other movement builders working on same issue
rootwork: With social media, it seems easy (maybe too easy!) to find the natural leaders & activists and bring them into the “inner circle”
rootwork: But I think that leadership cultivation is key. Someone always Tweeting out yr action alerts? See if they want to help plan them!
ChristinasWorld: Q5  thinking of @kanter & #tweetsgiving, seems clear that existing networks built over time produce strong natural collaborators
ChristinasWorld: btw – meant @kanter‘s recent b-day campaign & #tweetsgiving from @epicchange as 2 examples where collaborators identify themselves
engagejoe:  w/@christinasworld that building on & seeking connections from yr ntworks makes for a gr8 starting place 2 find potential partners
Question #6 – something people always ask me:  how do you measure impact of campaigns (esp w/ social media)?
ChristinasWorld: Measuring impact of #4change soc med campaigns: count unique actions/donors/RTs/shares/posts… but most important, was objective achieved?
zerostrategist: Q6 Most SM people say that it’s the number of “social actions” taken during campaign period, but I think it is much more then that #4change
zerostrategist: Q6: The fact is many things are just just not measurable even with the best tools so pay, attention to tangibles & intangibles!
zerostrategist: Q6: Do the best u can to setup automated systems to capture metrics, look at the numbers, but don’t obsess over them or the ROI
Steveistall: @zerostrategist Agreed! It’s much more important to measure outcomes (especially behaviour change) than to measure outputs
engagejoe w/@zerostrategist that “How do you measure impact?” will never be as easy as counting clicks, challenges & solutions too complex.
engagejoe few measurement of success: Did you build relationships? Is the mvmnt bigger, stronger? Are we closer 2 our goals?
zerostrategist: @ChristinasWorld Like how can you measure the depth of a “social action” or an interaction with a human (virtual or physical)?
sdmediareform: Measure campaigns by if it is helping advance community exposure. Ask around…
engagejoe social media also offers a gr8 opportunity 2 discover, seek out, & highlight the stories which may show the success of a campaign
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Future chats:
The idea was suggested during the chat last night that next month we discuss the issue of “Cause Fatique.”  I think there are lots of stories to tell, questions to ask, and examples to share on this topic and hope you’ll join us!
You can stay on top of the #4change topic by following the hashtag on Twitter or following the blog at:
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London Net Tuesday: Online Campaigning https://amysampleward.org/2009/04/01/london-net-tuesday-online-campaigning/ Wed, 01 Apr 2009 08:08:39 +0000 http://www.amysampleward.org/?p=635 Continue readingLondon Net Tuesday: Online Campaigning]]> It’s almost time for another London Net Tuesday!

In April, we’ll be focused on creating and managing online campaigns. There are a lot of tools out there and only so much time… Come discuss some great examples of successful campaigns and how to build strategy and tactics for your own organization’s work.

Paul Massey and Phil Jones from the we20 campaign will be presenting on the strategy and execution of an integrated online campaign. And we’ll have a Q&A session following the presentation. As always, there will be plenty of networking, too.

Agenda:

  • 5:30-6 doors open & networking
  • 6 – 6:15 welcome & intros
  • 6:15 – 6:45 Paul & Phil presenting about online campaigning
  • 6:45 – 7:15 open Q&A
  • 7:15 – 7:45 networking

See if there is a Net Tuesday in your city or find out more about starting your own!

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