To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Is For-Profit the Future of Non-Profit? – Amy Schiller – The Atlantic – “Charity is for patsies. If you really care about making the world a better place, buy a trendy bag. That was the logic Lauren Bush Lauren articulated in a 2013 interview about FEED, a for-profit entity she founded that creates simple, eco-friendly tote bags whose price covers the cost of donating school meals to children in Rwanda via the UN World Food Program”
• What Solutions Are Hiding In Our PDFS? : The Rockefeller Foundation – “The World Bank recently published a noble and important report with answers to the question Is anyone reading our reports and publications? They note that nearly 50 percent of their policy reports have the goal to inform and influence the social impact sector, yet more than 31 percent of these reports are never downloaded, and 87 percent are never cited.”
• Google’s Ray Kurzweil: The Business Of Extending Human Life Is Going Into “High Gear” | Co.Exist | ideas impact – “Over the last many centuries, human life expectancy has very gradually lengthened with improved health and medical technologies and research. In the next 20 years, we can expect our expected life spans to be extended at a far more rapid pace than in the past.”
• Facebook Manipulated User News Feeds To Create Emotional Responses – “Facebook conducted a massive psychological experiment on 689,003 users, manipulating their news feeds to assess the effects on their emotions. The details of the experiment were published in an article entitled “Experimental Evidence Of Massive-Scale Emotional Contagion Through Social Networks” published in the journal Proceedings of the National Academy of Sciences of the United States of America. The short version is, Facebook has the ability to make you feel good or bad, just by tweaking what shows up in your news feed.”
• Which Social Networks Are Growing Fastest Worldwide? – eMarketer –

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• How to Prepare Your Community for a Major Change « The Community Manager – "Change: it’s the one constant in life. Whether you’re introducing a change in ownership, new staff, policy change, technical update, or something else, community members sometimes resist change. Usually, they’re afraid of repercussions that could affect the community they care so much about—so, it comes from a “good place.” That being said, their fears and frustrations can create chaos, and part of your job as community manager is to make transitions as smooth and drama-free as possible. Follow these steps to turn your announcement from a sign of the apocalypse into a community-building win they thank you for."
• Interactive: How America Gives – How America Gives – The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas – The Chronicle of Philanthropy has launched a great new tool: an interactive map of giving data in the US. You can look at total contributions, contributions by household, discretionary income by household, and percentage of income given by household at the national, state, county, and local level.
• Survey says: Most noprofiteers blend their personal/professional brands | Big Duck – "Last week I had the joy of presenting a workshop with the fabulous Danielle Brigida of the National Wildlife Federation at the 7th Annual Bridge to Integrated Marketing & Fundraising Conference in Washington, DC. To gear up for our session on "Mixing Business and Pleasure: Managing Your Personal Brand in Social Media," we asked nonprofiteers (readers like you!) to respond to a quick survey about their own behaviors. We heard from 209 nonprofit staff, consultants, and the people who love us–and some of the results suprised us. While not scientific, the survey offers some interesting insights and we highlighted the key findings in our presentation (included in the slides below and online here). Here are some of those insights…"
• e.politics: online advocacy tools & tactics » How a Twitter Rapid Response Campaign Helped Susan Sarandon ‘Get’ Paid Sick Days – "A coalition of diverse organizations in New York City has banded together to escalate the conversation regarding paid sick days for workers, with an emphasis on getting the NY City Council to pass legislation mandating paid sick days. So far, Council Speaker Christine Quinn has not called for a vote on this issue. But now, it just may happen — after the coaltion (with a little help from their friends) gave us an impromptu course in how to run online rapid response."
• Direct Energy | Direct Energy Contest | Reduce Your Use for GoodReduce Your Use – "Nonprofits, you know it: small changes can make a big difference. At Direct Energy, we’re committed to using our energy expertise to make a difference in people’s lives — so we’re donating up to $100,000 to nonprofits like you to help reduce energy use. Just make a short video of two minutes or less showing us the good work you do in your community. Acceptable submission formats include Windows Media, Quick Time and MPEG (files ending in .wmv, .avi, .mov, .mpg or .mp4). Be passionate. Be creative. Be concise. Tell us about your organization and its vision, how the small things you do make a big difference and why it’s so important that you continue your mission."

Location: NY, NY

Topic: Social Media and Philanthropy

Description: This private session with PIF staff will explore the options and opportunities for philanthropic organizations using social media to build their reputation, support the community, and contribute to the general knowledge and impact of the sector.

Related Links: PIP

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• The Co-operate App | Co-operatives UK – Co-operate is the first mobile application I've seen focused on enabling people to find co-operatives for all their needs, wherever they are (based in the UK). "We are encouraging everyone with a passion for co-operative and ethical business across the country to download the app and push it up the listings. Together we can bring the co-operative economy, during the International Year of Co-operatives, to a wider audience." I'll be keeping my eye on it to see how people use it and how it evolves over time. Great idea!
• The Feast Presents : The World’s Fare – "For four years, The Feast has gathered remarkable people bringing their talents to the table to make the world work better. In addition to rethinking our annual conference, we’re opening up the dialogue this year to move people to action like never before. Join in on The World's Fare and host a dinner for six or more friends at 7pm local time on October 5, 2012 (last day of the Conference). Break bread and by the end of your Feast, collectively decide on one thing to collaborate on that’ll improve the world. We’ll compile all of the ideas online, and akin to the original World’s Fair, it'll all be capped off with a giant celebration of innovation at a public pavilion in NYC the next day."
• A Meet & Greet with Your Favorite Social Archetypes [Infographic] | NetWitsThinkTank.com – "The question today is not whether you should use social media (the 901 million Facebook users answered that for us), but how you should use social media to engage with your supporters, advance your mission and make your fundraising efforts more successful. The answer to the question lies in understanding your  nonprofit social media supporters and identifying which ones are the most well-connected, influential, and, in a word, social. It’s a tricky task, but someone has to do it!"
• The Internet has become a spontaneous, grassroots fundraising tool – Small Act – "Philanthropy has turned on its ear. Where previously people mainly donated to reputable charities who sent them donation requests, or in response to a disaster, now people are spontaneously giving to ad-hoc fundraisers online. Why is this happening? People give because they have an emotional response to a story, and because they’re asked to give."
• Facebook Reporting Guide Shows How Site Is Policed (INFOGRAPHIC) – "Facebook Inc offered a rare peek on Tuesday at one facet of the elaborate system it uses to police its 900 million-user social network, as it attempts to keep it free of content it deems offensive, illegal or just plain inappropriate. The company said it employs "hundreds" of staffers in several offices around the world to handle the millions of user reports it receives every week about everything from spam to threats of violence. A detailed, and somewhat confusing, chart published by Facebook on its website on Tuesday depicts how reports of various infractions are routed through the company and lays out all the potential outcomes, which can range from an account being disabled to Facebook alerting law enforcement."

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Eric Lanke: Stop Calling It Strategic Planning – "So I'm working my way through Humanize, and like most everyone else, I'm really enjoying it. This will probably be the first of several posts describing the thoughts it provokes for how I am and should be running my association. But dare I start with the endlessly controversial subject of strategic planning? I've heard Jamie Notter (and others) decry this staple of association board meetings as a tool whose time has come and gone, but it wasn't until I read the treatment of it in Humanize that I really understood what he was talking about. And it's convinced me of one undisputable fact. I need to stop calling what my association does strategic planning."
• 2011 NTEN Champions Fundraising Campaign by the Numbers | NTEN – "The funny thing about being the Nonprofit Technology Network is that it can be really hard to practice what we preach. You may recall that the NTEN community recently helped us raise over $15,000 to host more local events throughout 2012. We learned so much while running that campaign, but we also made lots of mis-steps along the way. One of the things we wished for as we navigated the campaign: benchmarks. Besides average gift amount, what might we expect?"
• New Research Proves the Business Case for Product Giving : PitchEngine : Get the Word Out™ – "New research from Indiana University concludes that businesses can do well by doing good through product philanthropy.  Donating products to charities helps corporate bottom lines, reduces waste in landfills, and provides relief for people in need. With a record number of Americans living in poverty today, product donations allow people to use their limited resources to pay for food, health care, prescription drugs, utilities and other vital needs. The study, released today by Indiana University’s School of Public and Environmental Affairs (SPEA), provides the first detailed examination of the return on investment for donating merchandise as opposed to liquidating or destroying it."
• Is email going out with 2011? | craigconnects – "I took a look at a few articles and studies, and according to ComScore's 2010 Digital Year in Review, email use dropped 59% among Internet users ages 12 to 17 in 2010. Users ages 18 to 54 have reportedly turned away from email, as well — many are instead communicating through social-networking sites such as Facebook, Twitter and LinkedIn. An increase in email use, however, was visible in the 55+ age group, who used web-email 15% more in 2010 than in 2009. The report also went into detail on what sites people spent their time on: it illustrated that time spent on webmail sites declined while social networking sites increased considerably." Would love to hear what your experience and perception of email use is! For me, I see the way I use email and treat email changing, but the importance and irreplaceability (is that a word?) of it staying the same. You?
• Multiple Constituent Groups, One Database: Case Studies | Idealware – A great collection of three case studies from very different organizations, including Fight Colorectal Cancer, Sarah's, and Earthjustice. How are you managing your data?

Location: New York, NY

Topic: Philanthropy and Social Media

Description: To launch the whitepaper, Philanthropy and Social Media, presented by The Institute for Philanthropy and The Indigo Trust, this panel discussed the impact of social media on philanthropy and giving from various perspectives. In addition to myself, the panel included: Ben Scott (Policy Advisor for Innovation at the US Department of State), Mayur Patel (Vice President of Strategy and Assessment, Knight Foundation), Scott Oki (Entrepreneur, Venture Capitalist, and Co-Founder of SeeYourImpact.org).

Related Links:

• The Institute for Philanthropy
• The Indigo Trust
• Download the whitepaper (PDF)
• Blog post with speaking notes

Lessons and Opportunities for Supporting Technology Innovation

 In the innovation marketplace, adoption is the only currency that matters.

As the speed at which new ideas can step out on the stage continues to increase, it is less about finding a great idea and pitching it for support. Ultimately, it’s the adoption by the community that matters in the long-run, and now can be proven even in the short-term. The advantage of the technology sector is that even if it is rudimentary or preliminary functionality, you can expose a new idea/tool/app/platform to the community from the very beginning, getting their feedback and support. This can help prove the value and need, as well as begin the iteration and development with the community’s engagement from the beginning.

Look to fund projects, not products.

The infrastructure that supports new innovations and social enterprise requires capacity, just like any other organization. Likewise, what we have as far as a product on Day 1, could and should look different on Day 15 and Day 50 and Day 500. Funding projects instead of just a specific product ensures that organizations or teams can fail quickly and softly while working towards something better, can invest in research and evaluation, and engage the community not just market to them.

Recognize the role of technology across all our work.

Technology is a catalyst for data, analysis, scalability, effectiveness and efficiency. It is not something confined to an “IT department” any more as everyone (if we are looking at a nonprofit, for example, staff use the website, database, email marketing, etc.) can be harnessing technology to improve their work and impact. As such, we need to invest in raising the level of technology education and understanding across the social impact space so that the organizational catalysts, those in a nonprofit that are not in the IT department but would be the ones engaging with the community or program, have enough technological familiarity that they can recognize the value and opportunity for adopting a new application or tool and implementing it in their organization. After all, the potential to scale one entrepreneur or organization’s new application is hugely tied to the numbers of organizations and communities that can adopt it and spread it.

Focus on why, not if, something works.

To work on scale and replication of any tool, we have to understand why it is working now, not just whether it is or isn’t. Once we know why it is working, we can know if it is even able to scale or the success is tied too closely to the specific segment already engaged. We can also look at the why to understand the ecosystem for new or complimentary tools. Supporting analysis and evaluation may not sound as exciting to your board as funding a new tool, but it can be at least as important!

Let the community drive the innovations you want to support.

As it turns out, the community knows far more about itself than you do (unless you are actually part of that community, of course!). So, look for opportunities to be a catalyst, supporting an environment for the community to help itself. As a recent MIT study showed, communities were better able to align aid with those that needed it than objective measures were to assigning that same support, and they felt far better about it. The same has been true in my experience with supporting new technologies.

Debunking Myths About Funding Tech Innovation

After the panel remarks, there was some great discussion with questions from participants. One question was raised, and I want to share my response as it is something I’ve been asked by foundations and philanthropists before: what are the biggest mistakes funders can make when supporting tech innovation? I have three key myths to highlight:

“Money is Gold”

For many projects, money is obviously a key ingredient to staying afloat and going forward. But so often, supports (whether financial supporters or other sponsors/partners) overlook the power their endorsement carries. Sometimes what is really needed is a recommendation, or an introduction, or a stamp of approval publicly. When projects are small, involve people that haven’t yet “created something” to get their name out there, a few thousand dollars is important, but so is your support.

“History is Enough”

Just because some person created Facebook, doesn’t mean their next idea will be the “next Facebook.” Obviously that’s an exaggeration. But what I’m really getting at is that the it shouldn’t matter whether someone or some team has created the coolest, shiniest, sexiest application in the past, but whether they can show their new application addresses a real need (and isn’t just another random “solution”) and has community interest. We are all learning from the success and failure of others in this sector, so a first try or a 50th try shouldn’t be the deciding factor.

“New is Better”

If there are funds to give out, they may as well be for something new, right? Not always. Sometimes the funds could actually go much further towards scale and impact by supporting a project that already has a tool but can use your support to fund staff and time to create documentation or clean up code so that it can be released to the open source community, or (as said above) quality investigation can go into the why of it’s success. Looking at deeper or wider can be more exciting than just new.

I’d love to hear your ideas, experiences and additions to these remarks though and especially any examples you have!

Image credit: Flickr opensourceway

Location: London, UK

Topic: Fostering Innovation and Enterprise

Description: The Indigo Trust and Institute for Philanthropy, working closely with The Omidyar Network will convene this conference on how the developing world is using information technology to improve social outcomes. This conference is unique in bringing together leading private and corporate philanthropists with leading grassroots talent. Our aim is to help philanthropists and the donor community understand what information and communications technology can do to improve philanthropic interventions across all sectors in the developed and developing world.

Related Links:

• Indigo Trust
• Omidyar Network
• Institute for Philanthropy
• Blog post with remarks
• Hashtag: #giveandtech
• Social reporting links

To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks).

• Groupon Case Study: Jolkona’s Groupon Experiment | Community Organizer 2.0 – Check out this great interview by Debra Askanase with Laura Kimball, discussing their experiment using Groupon! "Jolkona ran a Groupon deal as an experiment to try to raise money for a specific campaign using Groupon. Jolkona partnered with the Seattle International Foundation (SIF), which pledged to match every donation, dollar for dollar, up to $25,000. Starting July 26th, Groupon Seattle’s G-Team allowed subscribers to join Jolkona and SIF in making an investment in women’s leadership by pledging support in increments of $10. For each $500 collected, Jolkona would fund one week of training for a woman leader to come to Seattle and participate in a 10-week fellowship program, run by iLEAP: The Center for Critical Service."
• Year-end appeals have you stumped? Four quick tips to get the ball rolling | Big Duck – "This is the time of year when most people I know are thinking about ‘back to school’ and beginning to plan their fall/winter holidays and vacations. Of course for us Ducks and most of you, this time of year is dominated by the ever-glorious year-end fundraising appeal. These days, the year-end giving season starts as early as October. In fact, as I write this (in mid-August), we’re already at work on several year-end campaigns. If you’re not quite there yet, here are a few quick tips I hope you’ll find useful to get your fundraising wheels in motion."
• When Communities Identify Their Own Poor, Aid Has The Most Effect | Fast Company – "When governments and NGOs plan on giving assistance to the most needy, how do they know who needs the most assistance? It's a question people are at great pains to answer, yet social welfare programs around the world are still plagued by error and abuse. That has not deterred the development of programs to help people escape extreme poverty. But because the poor–especially those earning less than $2 or $3 per day–typically hold informal jobs with no official records about their earnings, conventional ways to determine need are ineffective. MIT researchers in a recent study (PDF) looked at two alternative methods for establishing who needs assistance."
• 7 Things Nonprofits Can Talk About on Facebook Besides Themselves « – "Recently I met with a client who was sensitive about what they posted on Facebook, because they not only had privacy issues to be concerned with of their constituents, but they didn’t think that the other things they do would be applicable to their fans on Facebook. In other words they didn’t think that their fans on Facebook cared about what their organization was doing other than fundraising."
• Complex and Contradictory: A New Way to Think of Digital Activism | The Meta-Activism Project – "The effect of digital technology on political contention is neither good nor bad, it is both.  Yes, the Internet can help activists mobilize and re-frame public issues.  It can also distract citizens and feed apathy.  It can also help repressive governments watch and censor their citizens.  The sooner we accept digital technology’s complex and contradictory effect of political power dynamics, the sooner we can move forward to answering more interesting questions about those effects.  What contextual factors lead to these different outcomes?  Why does one factor win out over others when all three are in play?"
• 5 Reasons Social Media Measurement is Making You Lie to Yourself | social media measurement | Social Media Consulting – Convince & Convert – I love the comparision Jay makes here between Twitter and email, followers equals sends and actual Twitter reach (people reading and responding) equals open rate. Really changes the impact of those Twitter numbers! "Social media measurement causes unsavory (and ineffective) marketing behavior because unlike the rest of our marketing key performance indicators, social media metrics are out there for anyone to see."